Live Perennial

60-Day Refund & Satisfaction Guarantee Policy


Effective Date: October 30, 2025

At Live Perennial™, we stand firmly behind the quality and integrity of our products.
Your satisfaction is our priority — and we want you to experience the benefits of consistent use with full confidence.

Our 60-Day Guarantee

Every purchase from liveperennially.com is protected by our 60-day satisfaction guarantee.

If you’re not completely satisfied with your results within 60 days of receiving your order, contact us and we’ll make it right — whether that means a replacement or a refund (minus shipping costs).

Eligibility

  • Requests must be made within 60 days of the delivery date shown on your tracking information.
  • Applies only to orders placed directly through liveperennially.com.
  • Limited to one refund per product type per household.
  • We may require proof of purchase or order number to verify eligibility.

How to Request a Refund

  1. Email support@liveperennially.com with your order number and the reason for your request.
  2. Our team will confirm your eligibility and provide instructions for returning the product (if required).
  3. Once processed, refunds are issued to your original payment method within 5–10 business days.

Return Condition

We may request that you return the opened or unopened product container to help us improve quality control.
Please follow the instructions provided by our support team before sending any items back.

Return Address:
Live Perennial™ Returns Department
[Insert your fulfillment or warehouse address here]

Exclusions

  • Refunds do not cover shipping, handling, or expedited delivery fees.
  • Items damaged due to misuse, neglect, or non-standard storage conditions are not eligible.
  • Bulk, wholesale, or reseller orders are excluded from this policy.

Need Help?

If you have any concerns about your order, contact us at support@liveperennially.com.
We’re committed to resolving every situation fairly and promptly.

Our Promise

Longevity isn’t luck — it’s built through consistency.
That’s why we give you a full 60 days to experience the benefits of Live Perennial™ products, risk-free.

This policy applies to retail customers of liveperennially.com only and may be updated periodically. Please review this page for the latest version.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Consult a qualified healthcare professional before use if you are pregnant, nursing, under medical supervision, or have a medical condition. Product purity and testing details are available through our Open-Access COAs™.